How to search logs for email status?

Log search helps you determine if a message was received by the SpamExperts filters, and whether the message was treated as spam.

Steps to find the logs:

1. From the dashboard, go to Incoming.
2. Click on Logs
3. Click on Add rule
4. Select the parameter and the the specific match entry as per your requirement and click on search.

Note: You can also download the required logs by clicking on “Export entries as CSV”.

“Search parameters”

The most common type of search is as follows – all of the following settings are optional.

• Message ID: This is an internal message ID used by the spam filtering system. There is no need to enter anything here.
• Subject: Part or all of the message subject you are looking for.
• Sender: The sender’s email address or just the domain name.
• Recipient: The recipients’ email username.
• Sender IP: The IP address of the sending mail server.
• Sender hostname: The fully qualified domain name of the sending mail server.
• Delivery after and Delivery before: These are the times the message was actually delivered from the SpamExperts system to QualiSpace mail server.
• Destination IP: The IP address of the server the SpamExperts filter sent the message to after being checked for spam.
• Destination host: The fully qualified domain name of the destination mail server.
• Destination port: The TCP port used to connect the destination host.

Steps to check the status of the emails:

1. From the dashboard, go to Incoming.
2. Click on Logs
3. Click on add rule
4. Select the parameter as status and check the status of the required email.